Last Updated: [Dec 28, 2022]
Rostan Delta Ltd. and all of its affiliates, including Rostan Delta Distribution Inc., (collectively referred to herein as, “Rostan Delta”, “we”, “us” or “our”) develop, promote and sell medical devices. Rostan Delta takes the privacy of its customers seriously. We are committed to safeguarding your privacy while providing a personalized and valuable service.
In the event you provide us with Personal Information for the purposes of receiving free demos and you later make a purchase, whether directly from us or through one of our partners, your privacy rights will be protected according to our stated policies as well as the stated privacy policies of these partners. The policies will be posted and available for your review at the time of purchase.
2. Information Collected
We collect information that identifies or is reasonably capable of being associated with you (your “Personal Information” or “Personal Data”) by means of the following:
The use of inquiry and registration forms.
The purchase process when you buy any of our products or services.
The provision of your details to us either online or offline.
The use of Rostan Delta products, services and/or systems.
The elements of your Personal Information that we collect may include:
Home, shipping and billing addresses, phone and fax number
Mobile telephone number
IP address and browser information
Payment details such as credit card information
Customer usage data for reporting purposes
3. Obtaining Personal Information
We also obtain information about you when you use our System, for example when you contact us about products and services, when you place an order, or if you register to receive one of our newsletters. We do not obtain any information about you from other sources or third-parties. We do not sell your information to anyone and share it only with third parties who are facilitating the delivery of our services to you such as your company, employer or our service providers.
4. Use and Disclosure of Personal Information
We use your Personal Information for purposes which may include:
Providing our customers with a personalized service.
Processing orders, registrations and inquiries.
Conducting market research surveys.
Measuring interest in and improving our System, products and services.
Providing you with information about the products and services we offer.
Resolving disputes, collecting fees, and troubleshooting problems.
We use the information you provide when placing an order to complete that order. We do not share this information with outside parties except:
(1) To the extent necessary to complete that order, or to provide Services where an outside party is acting on our behalf and has no independent right to use the information we provide (e.g., third-party shipping, business analytics, or customer support), or
(2) To successors in title to our business or as otherwise necessary in connection with a sale of all or substantially all of the assets of Rostan Delta or the merger of Rostan Delta into another entity or any consolidation, share exchange, combination, reorganization, bankruptcy, liquidation or like transaction in which Rostan Delta is not the survivor, or
(3) In accordance with legal and regulatory requirements or to enforce or defend our legal rights, or
(4) As necessary, at our sole discretion, to protect the perceived rights, safety and property of Rostan Delta, the users of our System, and the public.
Other than as set out above, you will be notified when Personal Information about you will be shared with third parties, and you will have an opportunity to elect not to have us share such information.
We may send you e-mails with marketing materials. If you would no longer like to receive information, newsletters, or other promotional messages from us, please follow the instructions accompanying a particular communication or contact us at [email protected]. Your e-mail address will be removed from our marketing list.
We also use information in aggregate form (so that no individual user is identified) for the following purposes:
· For marketing analytics
· To aid strategic development
· To audit usage of the System
5. Legal Basis for Personal Information Usage
This section describes the legal bases that we rely upon for processing Personal Information.
5.1. Performance of a Contract. One reason we might use your Personal Data is because you’ve inquired into entering into a contract with us or you’ve entered into a contract with us and we need to provide services under that contract. We may not be able to fulfill that contract if you choose not to provide us with your Personal Information.
5.2. Consent. We will make it clear if we rely upon your consent to process your Personal Data and you are free to withdraw your consent at any time. If you wish to do so, please contact us at [email protected].
5.3. Legitimate Interest. Another reason we might use your Personal Data is because we have—or a third party has—a legitimate interest in doing so. We do so when responding to your inquiries about our products and services; to provide services and technical support to you; and to enable internal administrative processes, such as account administration.
6. Storage Location and Duration of Processing of Personal Information
6.1. We retain your Personal Data only for so long as we have a legal requirement to do so and, as applicable, in accordance with our internal data destruction policies and procedures. We may retain certain Personal Data so long as we have an ongoing business relationship in order to provide the Services. We store other Personal Data for longer periods if we have additional basis for processing the information e.g., retention as necessary for maintaining accurate records for tax or other administrative or compliance purposes.
6.2. We store newsletter (and/or other promotion actions) subscriber information until such subscriber indicates that he/she no longer wants to receive the newsletter (and/or other promotion material).
6.3. For more information on where and how long your information is stored, and for more information on your rights of erasure and portability, please contact us at [email protected].